We measure the effectiveness of our programs and the long-term positive impact they have on communities and individuals. For example, rather than simply reporting the number of wells drilled, we monitor each new well for:
- proper installation and fencing
- the number of households committed to proper hygiene
- the maintenance and repair program in place for the well
- the number of households and people benefiting from the well
The feedback from this measurement approach allows us to help communities continuously improve the effectiveness and sustainability of their programs.
4. Measuring Results Not Deliverables